We believe that our commitment to the safety of our clients is second to none. Schools booking a tour with Pavilion Tours will benefit from the Pavilion Tours Safety Management System. This Safety Management System is inspected by qualified, independent safety consultants.
Download a copy of our Safety Management System document including our Safety Policy Statement today.
24 Hour Support
You can rely on us to get it right in the first place but should the unexpected happen we have the knowledge and the resources to resolve any issues.
Our overseas team are always available should you need them; they have the experience to deal with any situations that may arise and are trained to deal with situations calmly and effectively.
We also operate a Duty Office on call 24 hours a day, 7 days a week. The Duty Office is staffed by an experienced team who have full details of your tour and can deal efficiently with any problems.
Tour Operator Public Liability Insurance
Our duty of care to you includes having Tour Operator Public Liability insurance cover (double the minimum standard) at £10 million.